FAQs
We ship out our goods from Anacortes, WA. Please allow for up to 2 days for your order to be prepared for shipment and 3 days for delivery.
We ship out of Anacortes, WA. and expect your items in 3-5 business days.
One Year Warranty: Every product we make is guaranteed for one year or we replace it. 30 day free refund from date of purchase, must be in new condition.
We process returns within 48 hours Monday-Friday.
Please email us at info@wilkencases.com. We will respond within in 24 hours Monday-Friday to resolve your issue.
We stand behind our products. If you're not completely satisfied, we offer a 100% refund or free replacement within one year of purchase.
Please reach out to us at info@wilkencases.com — we’ll make it right.
Basically there are two steps to caring for your leather case. Cleaning and conditioning. For the first step we recommend a solid cleaning agent like thisas it will help remove dirt, stains, and oils while opening up the pores in the leather. Once you have gone through the steps of removing the grime from your case you will want to use a conditionerlike this. The leather conditioner will keep your leather soft and prevent pre-mature drying.